Our team
Patrick Bramwell
Chief Executive Officer (CEO)
Callum Whitcombe
Partner and Vice President, Business Development
Sebastian Holroyd
Partner and Chief Financial Officer (CFO)
Oliver Hargreaves
Managing partner
Dominic Farrow
Chief Technology Officer (CTO)
Imogen Faraday
Head of product
Crypto Support
Customer Support & Assistance
If you have any questions, please contact your assigned broker directly. If you still need to set up a broker account, let us know and we’ll put you in touch. If you encounter any issues or have queries regarding your broker’s support, don’t hesitate to contact us and we’ll take prompt action to resolve the issue.
Support Hours
If you encounter any issues or have questions, Genesis Monlux's customer support is available 24/7. If you can’t get through straight away, we guarantee our team will get in touch and resolve your query at the earliest opportunity.
They trust us
